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@_dunnster

Sounds like a server problem maybe?

What are you using to view their timeline?

@feditips
Firefox browser on Windows 11. Its as if there's a time limit on images or something

@_dunnster

Is the user on another server? (You can tell by looking at the last part of their account address)

@feditips
Usually they are, but it needn't be a specific server or individual. For example, if I search #IBM and browse down the list, all images past, say August this year are missing

@_dunnster

Interesting... looks like the image has been hidden for some reason? It's a customised border around it.

Hey @jaz can you help? A user is unable to see images sometimes, and they're surrounded by a hazard-style box?

@feditips @_dunnster there's two things happening here: 1. images with no alt text get that border if browsed on toot.wales 2. our host has a media cache setting that removes old media - which is then re-requested upon demand.

It looks like the re-requests are getting queued and taking up to a minute to get re-delivered from the remote server in some cases.

I suggest scrolling more slowly :o) - or opening the original page (three dot menu) if you need to see the image more quickly

@feditips @_dunnster for example, here you can see the image has been re-delivered to toot.wales (although it still has the "no alt text provided" border)

@jaz @_dunnster

Thank you! Excellently fast and complete response!

@feditips @jaz
Yes, very much so. Thanks @jaz