Is there something about Mastodon and the Fediverse that you need help with?
Reply to me or send me a DM and I'll try to help if I can, or put you in touch with someone else who can help.
Don't worry if a question seems silly or obvious! The idea of this account is to especially help new people.
@feditips
Sometimes I might look back at another users timeline, but after a certain history all the images disappear, why is that?
@feditips
Firefox browser on Windows 11. Its as if there's a time limit on images or something
Is the user on another server? (You can tell by looking at the last part of their account address)
@feditips
Example
Interesting... looks like the image has been hidden for some reason? It's a customised border around it.
Hey @jaz can you help? A user is unable to see images sometimes, and they're surrounded by a hazard-style box?
@feditips @_dunnster there's two things happening here: 1. images with no alt text get that border if browsed on toot.wales 2. our host has a media cache setting that removes old media - which is then re-requested upon demand.
It looks like the re-requests are getting queued and taking up to a minute to get re-delivered from the remote server in some cases.
I suggest scrolling more slowly :o) - or opening the original page (three dot menu) if you need to see the image more quickly
@feditips @_dunnster for example, here you can see the image has been re-delivered to toot.wales (although it still has the "no alt text provided" border)
Thank you! Excellently fast and complete response!
Hmm... I wonder if this is something to do with your server's media settings.
I'm not a sysadmin unfortunately but perhaps your server admin could help?